Warranty

Warranty

B2Z PRODUCTS’ warranty obligations for any product you purchase through this website (the “Product”) are limited to the terms set forth herein. B2Z PRODUCTS warrants the Product against defects in materials and workmanship under normal use for a period of six (6) months from the date of original purchase (the “Warranty Period”). If a defect arises and a valid claim is received by B2Z within the Warranty Period, B2Z PRODUCTS will replace the Product with a new product. B2Z PRODUCTS warrants replacement products provided hereunder against defects in materials and workmanship from the date of replacement for ninety (90) days or, if longer, for the remainder of the Warranty Period. If the Product is exchanged, the replacement product becomes your property and the Product becomes B2Z PRODUCTS’ property.  This limited warranty does not include the cost of shipping the original Product back to B2Z PRODUCTS.

Exclusions and Limitations

B2Z PRODUCTS’ limited warranty applies only to the Product when purchased through its website or an authorized reseller, and applies only to the original, end-use purchaser. The warranty does not apply to any non-B2Z PRODUCTS’ product, even if packaged or sold with the Product. This warranty applies only to the normal use of the Product, in accordance with written use instructions, if any, provided with the Product (either in writing or through a hyperlink to such instructions). This warranty does not apply to damage caused by accident, abuse, misuse, or modification of the Product.  This warranty does not apply to any damage caused to the Product by normal wear and tear of the Product. This warranty excludes without limitation any scratching, surface or other damage to any non-B2Z PRODUCTS’ product, even if packaged with or sold with the Product. This warranty does not apply to any equipment or other item to which the Product is applied.

No Other Warranties

To the maximum extent permitted by law, this warranty and the remedies set forth above are exclusive and in lieu of all other warranties, remedies and conditions, whether oral or written, express or implied. B2Z PRODUCTS specifically disclaims any and all implied warranties, including, without limitation, warranties of merchantability and fitness for a particular purpose. If B2Z PRODUCTS cannot lawfully disclaim or exclude implied warranties under applicable law, then to the extent possible any claims under such implied warranties shall expire on expiration of the Warranty Period. No B2Z PRODUCTS reseller, agent, or employee is authorized to make any modification, extension, or addition to this warranty.

Damages Limitation

To the maximum extent permitted by law, B2Z PRODUCTS is not responsible for direct, or for special, incidental, punitive or consequential damages resulting from any breach of warranty or condition, or under any other legal theory whatsoever, including without limitation any costs of replacing personal property, even if B2Z PRODUCTS has been advised of the possibility of such damages.  To the maximum extent permitted by law, the entire liability of B2Z PRODUCTS shall be limited to replacement of the Product, or the amount actually paid by you for the Product.

Consumer Protection Laws

For consumers who have the benefit of consumer protection laws or regulations in their place of purchase or, if different, their place of residence, that cannot be disclaimed or limited as set forth above (“consumer laws”), the benefits conferred by this warranty are in addition to all rights and remedies conveyed by such consumer laws. To the extent that liability under such consumer laws may be limited, B2Z PRODUCTS’ liability is limited to replacement of the Product, or the amount actually paid by you for the Product.

Obtaining Warranty Service

If you wish to make a claim under this warranty with respect to the Product, please submit a Return Merchandise Authorization (“RMA”) request below. After obtaining an RMA number, the defective Product must be returned to B2Z PRODUCTS before any warranty service will be provided. You are responsible for all shipping and other costs associated with returning a defective Product to B2Z PRODUCTS. Original proof of purchase may be required to complete your warranty service request.

Please fill out the form below for an RMA Number. We do not process returns without an RMA Number.

RMA Form

 

Name

Email address

Phone number

Order number

Date purchased

Reason for return

 

[Insert Box to check for “I have read, understood and agree to the Warranty / Return policies.”]

 

After submitting your form, please allow about 3 business days for processing. If approved, you will receive an email from B2Z PRODUCTS with your RMA Number and further instructions on how to complete your request.